Search New Hanover County Phone Numbers

Find New Hanover County Phone Numbers

New Hanover County phone numbers are best handled as a routing question first. The county is the focal government, Wilmington is the largest city, and Carolina Beach, Kure Beach, and Wrightsville Beach keep their own town contacts. For county services, the official county directory and main county line at 910-798-7311 are the strongest starting points. Wilmington publishes public department lines, not a full person-level staff directory. The beach towns use town hall pages, police pages, fire pages, and administration contacts. When a public office is not clear, the county's 311-style service portal at 311.nhcgov.com sends a service request for staff review and assignment.

The fallback chain is important in New Hanover County. Use an online directory when the need is an office, department, staff category, school, utility, or public service. Use the main switchboard when a page lists only a general office. Use the county contact form or Open Public Records Request portal when the question is about unpublished government records. Use the courthouse clerk, Register of Deeds, or town clerk when the record type belongs to that office. For health and human services, NC 211 is a separate community-service directory, while 911 and the county non-emergency number serve safety routing.

The New Hanover County staff directory shows the core directory pattern used by several local systems.

That directory model is useful because it lets a caller start with a department category even when the person name is not known.

New Hanover County Phone Directory

The county directory is the main official phone directory for county-run services. It supports category browsing and first-name or last-name searches. Categories documented in the research include 911 Center, Board of Elections, Building Safety, Emergency Management, Fire Rescue, Public Health, Register of Deeds, Sheriff's Office, Social Services, Tax, Veteran Services, Library, Recycling and Solid Waste, Planning and Land Use, Engineering, Legal and Risk Management, Community Justice Services, and Senior Resource Center. Department direct numbers include Public Health and Social Services at 910-798-3500, Register of Deeds at 910-798-4530, Sheriff's Office at 910-798-4200, Tax at 910-798-7300, and Public Library at 910-798-6300.

A county directory result exposes work contact data rather than private contact data. The library directory category, for example, shows public work fields and lists the library main number 910-798-6300 and Library Director Melanie Morgan at 910-798-6322.

Note: Personal mobile and home numbers were not shown in the inspected county directory entries.

New Hanover County Municipal Numbers

Municipal phone numbers matter because a resident may search for New Hanover County phone numbers while the service is actually run by Wilmington or one of the beach towns. Wilmington City Hall is at 929 N. Front Street, and its department directory lists City Clerk 910-341-7816, Fire Headquarters 910-341-7846, Human Resources 910-341-7840, Parks and Recreation 910-341-7855, Planning and Development 910-254-0900, Police Headquarters 910-343-3600, Solid Waste 910-341-7875, and police non-emergency dispatch 910-452-6120. Mayor and council constituent routing goes through the executive assistant line at 910-341-7815.

Carolina Beach Town Hall uses 910-458-2999, with Town Clerk Kim Ward at 910-458-2992 for records and town-government routing. Kure Beach Town Hall uses 910-458-8216 and its administration page routes public-records email-copy requests through the director of administration. Wrightsville Beach Town Hall uses 910-256-7900, with police, fire, and administration listed on separate directory pages. These town hall lines are the practical fallback when a dedicated online form or department directory does not surface.

New Hanover County Safety Numbers

Public safety phone numbers in New Hanover County are split by urgency. Immediate threats to life, safety, or property go to 911. The county 911 Center also publishes non-emergency dispatch at 910-452-6120 and states that text-to-911 is supported, though voice calls are preferred when possible. Utility, telephone, and power outages without a safety threat should go to the utility provider, not 911. Wilmington Police Headquarters is 910-343-3600, Wilmington Fire Headquarters is 910-341-7846, and the Sheriff's Office official line is 910-798-4200.

Beach town public safety numbers are more specific. Carolina Beach Police administration is 910-458-2540, its anonymous tip line is 910-458-1246 and is not live monitored, and Fire/Ocean Rescue administration is 910-458-2985. Kure Beach Police is 910-458-7586 and Kure Beach Fire is 910-458-2014. Wrightsville Beach Police is 910-256-7945, with officers and 911 coverage around the clock, and Wrightsville Beach Fire is 910-256-7920. For 911 recordings and records, New Hanover County accepts requests through the Open Public Records Request portal and lists records contacts on the 911 records page.

The county's official when to call 911 guidance explains the line between emergency calls, non-emergency dispatch, and utility-provider routing.

That distinction helps keep emergency lines open while still pointing callers to police, fire, medical, and utility contacts.

New Hanover County School Numbers

New Hanover County Schools is the primary K-12 directory. The district main office is at 6410 Carolina Beach Road and uses 910-254-4200. The school directory is grouped by Pre-K, Elementary, Middle Schools, High Schools, and Alternative Schools, and the visible records include principal name, school name, street address, city or ZIP, and phone. Sample school office numbers documented in the research include College Road Early Childhood Center 910-350-7860, Annie H. Snipes Academy 910-251-6175, Charles P. Murray Middle 910-790-2363, and New Hanover High 910-251-6100.

Student support phone numbers often answer a parent's real need faster than the district switchboard. NHCS Enrollment and Assignment is 910-254-4100, Student Records and Hearing Board is 910-254-4270, Student Support Services is 910-254-4352, and Special Education K-12 is 910-254-4446. Cape Fear Community College uses 910-362-7000 as its main line and has a faculty/staff directory with person pages that show title, department, building or room, campus, phone, and email. UNC Wilmington uses 910-962-3000 as its main campus phone and offers a directory search across faculty, staff, students, first name, last name, and department.

The New Hanover County Schools directory shows school office records grouped by school level.

For school-level phone numbers, that directory is more precise than a general county or city switchboard.

New Hanover County Utility Numbers

Utility phone numbers in New Hanover County need a clear split between emergency or outage lines and customer service. Cape Fear Public Utility Authority provides water and sewer service for Wilmington and much of the county. CFPUA customer service is 910-332-6550, water/sewer emergency is 910-332-6565, and water waste or misuse is 910-332-6566. Wilmington solid waste calls go to 910-341-7875. County Recycling and Solid Waste uses 910-798-4400, while the county landfill direct line is 910-798-4450.

Stormwater is city-specific in Wilmington. Stormwater administration and billing use 910-343-4777, drainage and flooding maintenance during business hours uses 910-341-4646, and urgent after-hours drainage conditions route through county non-emergency at 910-452-6120. Wave Transit main customer service is 910-343-0106, ADA Paratransit/DART is 910-202-2053, and RideMICRO phone scheduling is 910-861-0661. Duke Energy was captured with 1-800-452-2777 in local chamber research. Piedmont Natural Gas customer service is 800-752-7504. Dial 811 before digging.

The CFPUA contact page is the best local example of customer service and emergency lines shown side by side.

Keeping the emergency line separate from billing and account service reduces misrouted utility calls.

New Hanover County Records Numbers

Health, social services, and records phone numbers overlap in New Hanover County because Health and Human Services, Public Health, Social Services, and several records units share county routing. County Health and Human Services is at 1650 Greenfield Street and uses 910-798-3500. Public Health, Social Services, General Clinic Appointments, and En Espanol appointments all route through that main line, with clinic appointments at option 6 and Spanish-language appointment access at extension 1. Environmental Health is 910-798-6667, Vector Control is 910-798-6713, Public Health Billing is 910-798-6688, Medical Records is 910-798-6763, Senior Resource Center is 910-798-6400, and Veteran Services is 910-798-7611.

After-hours abuse, neglect, or exploitation reporting uses the county non-emergency line at 910-452-6120 unless there is an immediate emergency. Novant Health New Hanover Regional Medical Center is at 2131 S. 17th Street and uses 910-667-7000 as its main line. Novant's contact center is 888-976-5611, and medical records are listed as 1-844-763-9163 or 910-667-7090 for the coast. Wilmington Health uses 910-341-3300. NC 211 remains the broader health and human services directory for food, shelter, benefits, substance-use resources, and other community referrals.

Public records and licensing calls are split by record type. County general public-records requests route through the Office of Communications and Open Public Records Request portal, with the county main line as 910-798-7311. Marriage, vital, and land records route to Register of Deeds at 910-798-4530. Court, divorce, traffic, criminal, and civil case records route to the Clerk of Court at 910-772-6600. Tax and property questions use 910-798-7300. Board of Elections assistance is 910-798-7330. Wilmington public records route through the City Clerk at 910-341-7816, Carolina Beach through the Town Clerk at 910-458-2992, Kure Beach through town administration at 910-458-8216, and Wrightsville Beach through Town Hall at 910-256-7900.

Note: Background checks, court records, marriage records, divorce records, and property records do not all route through the same county request path.

New Hanover County State Numbers

Some New Hanover County phone numbers belong to state systems with local offices. The New Hanover County Courthouse and Clerk of Superior Court use 910-772-6600. Superior Court Judges are listed at 910-772-6616, District Court Judges at 910-772-6612, District Attorney at 910-772-6610, Guardian ad Litem at 910-343-5360, criminal magistrates at 910-772-6619, and civil or small claims magistrates through 910-772-6600. The county public-records page makes the boundary clear: court, divorce, traffic, criminal, and civil dispute records go to the Clerk of Court rather than the general county public-records portal.

NCDHHS lists New Hanover County DSS at 1650 Greenfield Street, with 910-798-3500 as the local phone. NC DEQ's Wilmington Regional Office is 910-796-7215, and after-hours environmental emergencies route to 1-800-858-0368. NCDMV general driver and vehicle questions route to 919-715-7000. NCWorks Career Center - New Hanover County uses 910-945-6900. For regulated utility and telecom complaints, NCUC Public Staff lists 1-866-380-9816 and 919-733-9277. North Carolina DOJ consumer assistance is 919-716-6000, with a separate robocall report route.

New Hanover County Reverse Lookup

Reverse phone lookup in New Hanover County should start with official channels when a caller claims to be a public office, utility, court, school, or law enforcement agency. A displayed 910 or 472 number does not prove the caller is local, because caller ID can be spoofed and numbers can move among carriers. If a caller claims to be from the Sheriff's Office, hang up and call 910-798-4200 from the official source. If the call claims to be from a court, utility, school, or town, use the published switchboard or directory instead of the callback number given by the caller.

Use a short, repeatable process for a suspicious New Hanover County phone number.

1. Capture the displayed number, date, time, voicemail, text, claimed agency, payment demand, and callback number.
2. Search the claimed office's official directory or call its main published line.
3. Check whether the area code and prefix are plausible, while remembering that NPA-NXX data does not prove the current subscriber.
4. Report unwanted calls through FTC Do Not Call, FTC ReportFraud, FCC unwanted-call complaints, or NC DOJ robocall reporting based on the facts.
5. Use the Sheriff's Office or 911 only when the call involves a local law-enforcement claim, immediate danger, or active crime.

The FCC unwanted calls and texts guide is the official federal complaint route for spoofing, unwanted calls, unwanted texts, and spam-label issues.

FCC complaints help enforcement and policy work, while local verification still depends on calling the official agency or business line.

Third-Party Reverse-Lookup Tools

High-end third-party reverse-lookup tools can be useful when official sources do not identify the caller. They should be treated as leads, not proof. Truecaller may show a name, business, person, or spam category if the number is in its database. RoboKiller and YouMail focus on spam reputation and scam labels. Whitepages and NumLookup may return name, carrier, or line-type clues, with some details gated or variable. Carrier tools such as AT&T ActiveArmor, Verizon Call Filter, and T-Mobile Scam Shield can label spam or fraud on the user's own line and may offer paid caller ID or reverse lookup features.

Line type matters here. A landline may not accept texts, a wireless number can move across carriers, and VoIP is common for both businesses and scam callers. NANPA CO-code data can show an original assignment, such as Comcast IP Phone for 472-213 in Wilmington, Boost SubscriberCo for 472-218 in Castle Hayne, or Commio for 472-237 in Carolina Beach, but number portability can make old prefix-to-carrier assumptions stale. NCUC regulates some telephone providers but does not regulate cable providers, satellite providers, commercial mobile radio service, cellular or paging, or data and internet providers.

The Truecaller reverse lookup page is one successful third-party capture from the manifest.

Use that kind of result to form a lead, then confirm any official claim through a government, school, utility, or business source.

Report New Hanover County Robocalls

New Hanover County has recent local scam patterns involving sheriff impersonation and jury-duty threats. Local reporting described callers using real deputy names, alleged citation numbers, missed jury duty claims, unpaid fines, investigations, and demands for Venmo, Zelle, gift cards, Bitcoin, or other hard-to-trace payment. The Sheriff's Office warning is direct: it does not request payment over the phone. A caller who claims to be a deputy, court officer, utility worker, or public employee should be verified through the official published number before any personal information or payment is shared.

Robocall reports should go to the right channel. FTC Do Not Call at donotcall.gov handles registration and unwanted telemarketing complaints, and its phone line is 1-888-382-1222. FTC ReportFraud handles money lost, payment method, texts, emails, and scam documents. FCC unwanted-call complaints handle spoofing, unwanted calls and texts, spam labels, and caller ID issues, with 1-888-225-5322 as the FCC phone contact. NC DOJ robocall reports help the state share bad numbers with federal partners and the telecom industry. NCUC Public Staff handles regulated utility or telecom billing and service issues.

New Hanover County Resource Numbers

Several regional directories hold phone numbers that generic search tools often miss. The Wilmington Chamber of Commerce business directory is organized by category and lists the chamber at 910-762-2611. Wilmington and Beaches Convention and Visitors Bureau uses 910-341-4030 and toll-free 1-877-406-2356. Pleasure Island Chamber and visitor information for Carolina Beach and Kure Beach uses 910-458-8434. Wrightsville Beach Chamber and Visitors Center uses 910-256-8116 seasonally. Local media contacts include StarNews Media at 910-343-2000 and WWAY TV3 newsroom at 910-763-0979.

Community-service searching should start with NC 211, the county Community Resource Portal, and Help Right Here NHC for mental health, medical, substance-use disorder, food assistance, and housing resources. Business, visitor, transit, library, school, university, and hospital directories are separate from government public-records systems, so they should not be treated as a substitute for official records requests. Still, for a practical New Hanover County phone number search, these local directories often provide the fastest route to the person, desk, front office, or service line that a caller actually needs.